Hamilton County Area Neighborhood Development (HAND), a nonprofit dedicated to providing quality affordable housing, announced it will begin self-managing its 157 rental units by March 31. The move marks a major milestone for HAND, reinforcing its commitment to delivering high-quality service and support to its residents.
The organization’s Board of Directors approved the transition in October, and HAND has been working closely with its current third-party property manager, Herron Property Management, to ensure a seamless handover. The decision to bring property management in-house is aimed at improving oversight, increasing responsiveness to resident needs, and further aligning daily operations with HAND’s mission.
“When we build a rental property, we think about who will live there and what non-housing resources they might need to improve their situations,” said Andrea Davis, HAND’s executive director. “Taking over property management will allow us to close that loop and ensure that residents’ needs are being met, both in their homes and in the broader community.”
Expanding the Team for Better Service
To support this transition, HAND is expanding its team and is currently hiring for key property management positions. These new roles will enable HAND to enhance resident support, maintain compliance, and strengthen financial oversight. Under this new structure, HAND aims to:
- Provide proactive resident support
- Ensure effective management and compliance
- Strengthen financial oversight and accountability
A Future Focused on Residents
The transition process is already underway, with extensive planning and staff training to equip HAND’s team with the necessary expertise to manage its 11 affordable rental communities.
“Our residents are at the heart of everything we do,” Davis added. “This transition is about aligning our operations with our values. We are excited to take this step forward and continue building a brighter future for the communities we serve.”
HAND recently completed its first Fishers project, Cumberland Cottages, at 141st Street & Cumberland Road.
For more information about HAND’s expansion into property management or its mission, visit www.handincorporated.org.