Podcast: Molly Connolly talks customer service & the City of Fishers

As I talk with people associated with Fishers city government, one name pops up regularly – Molly Connolly.  She is the Director of Employee and Customer Success at the City of Fishers.  Before joining the city staff, Molly worked with Olympic Diving and had the opportunity to travel internationally.

She wanted to add the following after the podcast recording session:

3 Municipal is currently closed for city service payments due to COVID, so payments can be made online.

Our 1 call number is 317-595-2111 for any non-COVID related questions. We’ll direct your call to the appropriate department.

Fishers Connect App is where residents can go to report an issue, ask a questions, share a concern or make a suggestion.

I talk about that and more with Molly in this podcast discussion.