Riverview Health says patients’ names disclosed due to vendor mailing error

Riverview Health is letting patients know that about 2,600 mailings may have been sent out in error.  According to my new-gathering partner, the Hamilton County Reporter, the hospital learned their mailing vendor sent letters to the correct address, but with the wrong patient name.

That means a letter meant for one patient could end up in the hands of another individual.  Riverview emphasizes that no Social Security numbers, financial information or bank account numbers were exposed.   No financial information, such as credit or debit card numbers were compromised.  In addition, no medical data was exposed, according to Riverview.

The methods of patient notification used by Riverview are currently under review as a result of this incident.

As required by federal law, Riverview Health is also notifying the U.S. Department of Health and Human Services Office for Civil Rights. Riverview Health patients impacted by this disclosure are also expected to receive letters in the mail notifying them of this incident within the next few days.