UPDATE: On 10-04-18, the Hamilton County Public Safety Communications Department was notified that Frontier Telephone customers in Westfield, portions of Carmel, portions of Noblesville, Eagletown and Jolietville now have restored 9-1-1 service from a landline. Frontier Telephone investigated the situation and reestablished connectivity.

Any Frontier customer who experiences an emergency may dial 9-1-1 from any landline or wireless device as usual.

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Customers of Frontier Telephone Company in Hamilton County started experiencing problems contacting 911 Wednesday morning.  According to my news gathering partners at the Hamilton County Reporter, this glitch impacts Westfield, portions of Carmel, portions of Noblesville, Eagletown and Jolietville.  Those dialing cannot reach 911 if dialed from a Frontier landline.  This does not impact the Fishers area.

Frontier Telephone is investigating the reason for the issue and is working to rectify the situation. As of Wednesday evening, Oct. 3, there is no known resolution time.

Any Frontier customer who experiences an emergency may dial 911 from any wireless device or may call 317-773-1282 to report the situation. A notice will be provided when the outage has been corrected.